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COVID-19: USCIS provides update on Application Support Centers

  1. Date Announced

    Dec. 29, 2020

    USCIS announces that, due to the COVID-19 pandemic, it has experienced delays in scheduling and rescheduling application support center (ASC) appointments to collect biometrics. Current processing times are affected by several variables including demand and capacity at individuals ASCs. [ID #1266]

    See Biden administration action below.

    View Policy Document
  2. Effective Date of Change

    Dec. 29, 2020
  3. Biden Administration Action

    May 11, 2021

    This Biden administration policy modifies the Trump-era policy identified in this entry.

    On May 11, 2021, USCIS issued an update to announce that applicants, petitioners, requestors and beneficiaries may now call the USCIS Contact Center to reschedule their biometric services appointments scheduled at a USCIS Application Support Center. Previously, applicants had to submit requests in writing to reschedule their biometrics appointments.

    2021.05.11 Rescheduling Biometric Services Appointments by Phone

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