Skip to main content

COVID-19: USCIS provides update on Application Support Centers

  1. Original Date Announced

    December 29, 2020

    USCIS announces that, due to the COVID-19 pandemic, it has experienced delays in scheduling and rescheduling application support center (ASC) appointments to collect biometrics. Current processing times are affected by several variables including demand and capacity at individuals ASCs. [ID #1266]

    USCIS Application Support Centers Updates
  2. Effective Date

    December 29, 2020
  4. Biden Administration Action: Modified

    May 11, 2021

    2021.05.11 Rescheduling Biometric Services Appointments by Phone

    This Biden administration policy modifies the Trump-era policy identified in this entry.

    On May 11, 2021, USCIS issued an update to announce that applicants, petitioners, requestors and beneficiaries may now call the USCIS Contact Center to reschedule their biometric services appointments scheduled at a USCIS Application Support Center. Previously, applicants had to submit requests in writing to reschedule their biometrics appointments.

    View Document

Current Status

Partially in effect
May 11, 2021
Acted on by Biden Administration

Original Trump Policy Status

Status: Final/Actual
Trump Administration Action: Forms and Information Collection
Agencies Affected: USCIS


Trump-Era Policy Documents
Biden Administration Policy Documents

We require registration to leave feedback. You may either:

  • Sign in with your current user name and password.

  • Register if you don't have a user name and password.