Skip to main content

DHS creates Victims of Immigration Crime Enforcement Office

  1. Date Announced

    April 26, 2017

    DHS announces the creation of VOICE ("Victims of Immigration Crime Enforcement") Office within ICE to support victims of crimes committed by "criminal aliens" as part of the effort to implement EO 13768. ICE notes that it has 27 "victim assistance specialists" to offer resources and that it is creating a notification service to help victims track the immigration custody status of noncitizens. [ID #261]

    See Biden administration action below.

    View Policy Document
  2. Effective Date of Change

    April 26, 2017
  3. Subsequent Action

    June 7, 2017

    DHS releases fact sheet on DHS-VINE, which is a web-based system that sends notifications to registrants who have been affected by crimes committed by a removable noncitizen in U.S. Immigration and Customs Enforcement (ICE) custody.

    DHS Victim Information Notification Exchange Fact Sheet
  4. Subsequent Action

    May 14, 2021

    Reported: Under the Biden Administration, the Secretary of Homeland Security on May 10, 2021 stated in an interview that the Biden administration plans to keep the VOICE office open.

    Exclusive: Trump Created an Office That Highlighted Immigrant Crime. Biden's DHS Plans to Keep It
  5. Biden Administration Action

    June 11, 2021

    This Biden administration policy revokes in its entirety the Trump-era policy identified in this entry.

    On June 11, 2021, ICE issued announced the launch of the Victims Engagement and Services Line (VESL) and the concurrent termination of the Victim Of Immigration Crime Engagement (VOICE) Office created by the Trump administration.

    The new program will serve as a more comprehensive and inclusive victim support system, providing victims with several service options. First, VESL will incorporate ICE's Detention Reporting and Information Line (DRIL), providing victims the ability to report incidents of abuse occurring in ICE detention. Second, VESL will provide access to the Victim Notification System Access – ICE and DOJ/BOP’s longstanding VINE and VNS systems that provide push notifications to victims, lawyers, and others with vested interests in the outcome of a specific case. Finally, VESL will provide Victim Assistance Support, consisting of general assistance and information for victims, including victims of child exploitation and human trafficking.

    2021.06.11 ICE launches Victims Engagement and Services Line (VESL)

We require registration to leave feedback. You may either:

  • Sign in with your current user name and password.

  • Register if you don't have a user name and password.