DHS provided a one-pager on how to request case assistance from the CIS Ombudsman, including on scope of assistance provided. The document lays out the steps for the process to contact the CIS Ombudsman online and via email, fax, or mail.
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Glossary
Reflects degree to which the Trump-era policy remains in effect today.
Trump-era policies that have not been altered or eliminated.
Policies that have not been fully eliminated but are not in effect in their original substance. They may have been amended, updated with changes, or eliminated or enjoined in some jurisdictions or with respect to some affected parties but not others.
Policies that have expired or been fully rescinded, replaced, enjoined, etc., or that were proposed but never were finalized.
Indicates the entity that caused the action reflected in Type of Action. "Others" may include the Trump administration, Congress, unions, etc.--i.e., any actor other than the courts or the Biden Administration.
Indicates the process or action by which a policy ceased to be in effect or became partially in effect. If no such action or process has take place, or if the policy has been ratified, it is fully in effect.