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USCIS eliminates certain Service Center e-mail addresses

  1. Date Announced

    Dec. 21, 2018

    USCIS discontinues service center e-mail boxes for case-specific questions on Jan. 21, 2019. Instead, USCIS "is focusing on our resources online via self-help tools at uscis/gov/tools and my.uscis.gov, and through the USCIS Contact Center." [ID #743]

    View Policy Document
  2. Effective Date of Change

    Jan. 21, 2019
Status: Final/Actual
Type of Action: Change in Practice
Agencies Affected: USCIS

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