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USCIS phases out self-scheduled Infopass appointments

  1. Date Announced

    Oct. 30, 2018

    USCIS is gradually ending self-scheduled InfoPass appointments and instead will require applicants to use USCIS online resources and call the USCIS Contact Center. USCIS Contact Center personnel will assist applicants in making an appointment if it is determined that they do need an in-person appointment. This process starts on November 13, 2018 with the Detroit Field Office and the five offices in the Los Angeles District. [ID #635]

    View Policy Document
  2. Effective Date of Change

    Nov. 13, 2018
Status: Final/Actual
Type of Action: Change in Practice
Subject Matter: Immigrant Visas Citizenship
Agencies Affected: USCIS

Prior Policies

  • InfoPass was a free online service that permitted people to schedule appointments with USCIS officers. People could go online at any time to schedule their appointment instead of requesting it in person at their local USCIS office.

    USCIS Guide to InfoPass

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