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USCIS phases out self-scheduled Infopass appointments

  1. Original Date Announced

    October 30, 2018

    USCIS is gradually ending self-scheduled InfoPass appointments and instead will require applicants to use USCIS online resources and call the USCIS Contact Center. USCIS Contact Center personnel will assist applicants in making an appointment if it is determined that they do need an in-person appointment. This process starts on November 13, 2018 with the Detroit Field Office and the five offices in the Los Angeles District. [ID #635]

    USCIS News Release: USCIS to Expand Information Services Modernization Program to Key Locations
  2. Effective Date

    November 13, 2018

Current Status

Fully in Effect

Original Trump Policy Status

Status: Final/Actual
Trump Administration Action: Change in Practice
Subject Matter: Immigrant Visas Citizenship
Agencies Affected: USCIS

Pre Trump-Era Policies

  • October 24, 2018 InfoPass was a free online service that permitted people to schedule appointments with USCIS officers. People could go online at any time to schedule their appointment instead of requesting it in person at their local USCIS office. USCIS Guide to InfoPass


Trump-Era Policy Documents

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